STORE POLICY
INTRODUCTION
These terms of use govern your purchases from and use of the www.wychad.com website, establishing a contract between you and the Wychad Volha Tsaluika. By making a purchase from and using this website, you agree to abide by these terms of use. It is essential that you read and comprehend these terms of use before using our site.
CONFIRMATION
Upon receiving your order, we will send an electronic invoice to your provided email address as confirmation of your purchase. Please ensure that you enter the correct email address when placing your order. We recommend saving this email for future reference, should you need to contact our customer service. The order confirmation (receipt) also serves as proof of your purchase.
PAYMENT
You may make payments using credit or debit cards or PayPal. Stripe banking services manage all of our banking transactions. Wychad Volha Tsaluika does not retain any credit card numbers. Your card details are transmitted directly to the bank and cannot be accessed by anyone other than your bank. Wychad Volha Tsaluika does not impose any additional charges for card payments. However, your bank may apply additional fees depending on your card and bank. Once the card transaction is approved, the payment conditions apply. In case we do not receive payment after order submission, Wychad Volha Tsaluika may automatically cancel your order.
TAXES
All prices displayed on the Wychad Volha Tsaluika website, www.wychad.com, include VAT in accordance with applicable legislation. Please note that when an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are levied upon the shipment's arrival at your delivery address. You are responsible for the payment of these import duties and taxes. It should be noted that Wychad Volha Tsaluika has no control over these charges, and since they vary by country, we cannot predict their exact amount. We recommend contacting your local customs office for further information.
ORDERING
Orders placed under another person's name without their consent or any other fraudulent activity will be reported to the authorities. Wychad Volha Tsaluika reserves the right to modify prices, correct inaccuracies in pricing on all orders, and finalize sales. If a price is found to be incorrect, Wychad Volha Tsaluika may cancel the purchase and refund the amount paid in the most suitable manner. This can be done at any time. Consumers have the right to return their order within 14 days from receiving it. This right applies only if the product and its original packaging can be returned in the same condition as received. Please note that earrings are non-returnable for hygiene reasons. If you wish to exercise your right to return an order, you should contact Wychad Volha Tsaluika to obtain the return address. Return shipping costs are borne by the consumer. If an item is damaged during transportation, Wychad Volha Tsaluika should be contacted within 14 days for information regarding compensation.
PERSONAL INFORMATION
When you shop with Wychad Volha Tsaluika, we will save some of your data to fulfill your purchase. Wychad Volha Tsaluika treats all personal information as confidential. You have the right to request access to your data, and if any information is incorrect, you can request changes or removal. Additionally, Wychad Volha Tsaluika may use cookies, which can enhance your website experience. You can find more details about how we handle personal data and cookies in our Privacy Policy.
PRODUCT
Wychad Volha Tsaluika reserves the right to modify prices, add extra charges, and update product information, including product images and offers, without prior notice. The product images and information texts on the website aim to represent the products as accurately as possible. However, we cannot guarantee that all pictures precisely depict the true appearance of our products. Variations may occur due to differences in color settings on your computer. All pictures should be considered as illustrations and do not guarantee the exact appearance and characteristics of the products.
DELIVERY AND CANCELLATIONS
To offer you a better shopping experience, we provide standard or express delivery with a delivery time ranging from 2 to 25 business days. We ship worldwide.
Some countries may impose import taxes, which you must pay upon the arrival of your shipment.
Customers have the right to cancel their purchases and return delivered goods by contacting Wychad Volha Tsaluika customer service within 14 days from receiving the goods, provided the goods are unopened and in the same condition as when received. Please note that earrings are non-returnable for hygiene reasons. The customer is responsible for the cost and risk of returning the goods to Wychad Volha Tsaluika.
If you believe that the delivery is significantly delayed and you no longer wish to proceed with the order, it is your responsibility to cancel the order. In cases where the order has already been dispatched, you must accept the order and then proceed to request a return. The cancellation is only valid once you have confirmed it with Wychad Volha Tsaluika, either via email or telephone. If a product is no longer available, Wychad Volha Tsaluika reserves the right to cancel the purchase and refund the paid amount to the customer. In such cases, Wychad Volha Tsaluika will inform the customer of any available replacement or equivalent products.
RETENTION OF TITLE
All products remain the property of Wychad Volha Tsaluika until full payment is made.
FRAUD
Any attempted fraudulent activities will be reported to the authorities, and Wychad Volha Tsaluika reserves the right to cancel a purchase if any suspicion arises.
GOVERNING LAW AND JURISDICTION
These terms and your use of the www.wychad.com website are subject to Polish law. To the extent allowed by law, Polish courts have exclusive jurisdiction over any disputes arising from these terms of use and your use of the website, with the exception of Wychad Volha Tsaluika's right to take legal action against a user in their place of residence.
TERMINATION
Wychad Volha Tsaluika retains the right to terminate your account and/or your use of the www.wychad.com website at its sole discretion, especially if there is suspicion of a breach of these terms of use. Such termination can be executed without prior notice.
AMENDMENTS
Wychad Volha Tsaluika may update these terms of use periodically. The prevailing terms and conditions in force at the time you place an order with us will apply to the contract between you and Wychad Volha Tsaluika. Therefore, it is advisable to revisit this page regularly to review the current terms that apply to you.